Privacy Policy
Last Updated: February 14, 2025
At RepTool, we value and respect your privacy. This Privacy Policy explains how we collect,
use,
and protect your personal information when you use our mobile application (the "App"). By using RepTool, you
agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use RepTool:
a) Personal Information
When you create an account, we collect personal information, such as:
- Name
- Email address
- Phone number (if provided)
- Username and password
- Profile information (optional)
b) Login and Session Data
We collect data related to your login activity and sessions in the App, including:
- Device information: IP address, device type, operating system, and mobile network
information.
- Login information: When you log in, we store the date and time of your login sessions,
as
well as your login credentials (which may be encrypted for security purposes).
- Session recordings: We may record your interactions within the App for troubleshooting,
analytics, and security purposes.
c) Usage Data
We automatically collect data on how you interact with the App, such as:
- Interaction logs: Your clicks, interactions, and usage patterns within the App.
- Error logs: Any technical issues or crashes that occur while using the App.
- Analytics: We may use third-party tools to gather aggregate analytics to improve user
experience.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve the App: We use your data to operate, maintain, and enhance
RepTool.
- To personalize your experience: Your data helps us offer a customized experience based
on
your preferences.
- To troubleshoot and provide support: We use session recordings and error logs to
identify
and resolve issues.
- For communication: We may use your contact information to notify you about important
updates, terms changes, or to respond to inquiries.
- For security purposes: We monitor usage patterns and collect logs to detect and prevent
fraud, abuse, or other unauthorized activities.
3. Session Recordings and Data Retention
Session recordings are collected to improve the functionality of the App, enhance the user experience, and
provide technical support. These recordings may include user interactions, screen activity, preferences, and
other data related to your use of RepTool.
Retention period: We retain session recordings for up to [X months/years] unless a longer
retention period is required by law or necessary for troubleshooting purposes.
Data deletion: You have the right to request the deletion of your session recordings. Please
contact us at [Your Contact Information] for any such requests.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- Service providers: We may share your information with trusted third-party service
providers
who assist us in operating the App, performing services related to the App, or conducting business
activities.
- Legal requirements: We may disclose your information if required by law or in response
to
legal requests, such as subpoenas or court orders.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred to the acquiring party.
We will not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However,
no
method of transmission over the internet or electronic storage is completely secure. While we strive to
protect
your data, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and update: You may review and update your account information at any time
through
the App settings or by contacting us directly.
- Request deletion: You can request to delete your account or any session recordings
associated with your account.
- Opt-out of communications: You can unsubscribe from marketing communications at any
time by
clicking the "unsubscribe" link in the emails we send.
- Data portability: In certain jurisdictions, you have the right to request a copy of
your
personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at contact@coldbloodedstudios.com.
7. Children's Privacy
RepTool is not intended for use by children under the age of 13. We do not knowingly collect personal
information
from children under 13. If you believe we have collected information from a child under 13, please contact
us
immediately so that we can take appropriate action to delete such data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated"
date
at the top of this document. Continued use of the App after such changes constitutes your acceptance of the
updated Privacy Policy.
9. Governing Law
This Privacy Policy is governed by the laws of United States, and any disputes will be
resolved
in the appropriate courts of United States.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact
us
at:
- Cold Blooded Studios
- contact@coldbloodedstudios.com